Terms of Use.

1. Agreement to these terms

These Terms of Use ("Terms") are an agreement between you and M80 Consulting, a division of M80 Incorporated, LLC ("M80," "we," "us" or "our"), and apply to your use of www.m80consulting.com and any page that links to these Terms (the "Site"), including submitting a Business Diagnosis, sending an inquiry or booking a call. By using the Site, you agree to these Terms and to our Privacy Policy. If you use the Site for a company, you confirm you're authorized to accept these Terms for it. If you don't agree, please don't use the Site.

2. Using the Site

You must be at least 18 to use the Site. You agree to provide accurate information and not to:

• use the Site for anything unlawful, misleading or harmful;
• submit someone else's information without their permission, or impersonate anyone;
• send spam, malware or automated submissions, or try to interfere with, overload or gain unauthorized access to the Site or our systems;
• scrape, copy or harvest content or data from the Site by automated means, including to train artificial intelligence models, without our written permission; or
• copy, frame or resell the Site or its content except as these Terms allow.

We may change, suspend or stop any part of the Site at any time, and may block access for anyone who violates these Terms.

3. Information only, not professional advice

Content on the Site, including articles, examples, frameworks, the diagnosis questions and any automated recommendation, is general information about marketing and our services. It is not legal, tax, accounting, financial or investment advice, and it isn't tailored to your business until we agree to work together in writing. Don't rely on it as a substitute for advice specific to your situation.

4. No guaranteed results

Marketing, sales and revenue results depend on many factors outside our control, including your market, offer, budget, team, sales process, timing and how recommendations are carried out. Any examples, case studies, statistics or descriptions of past work are illustrative only and are not a promise or prediction of your results. Results vary.

5. Pricing, promises and engagements

• Prices are estimates. Prices, fees, terms and inclusions shown on the Site ("starting at" amounts, levels, build costs, implementation fees and minimum terms) are general guidance, can change without notice and are not an offer that you can accept. We may correct errors at any time.
• Written agreement controls. An engagement begins only when you and M80 sign a written agreement, proposal or statement of work. Its scope, pricing, payment terms, deliverables, timelines and conditions control over anything on the Site.
• Promises. Service promises described on the Site (for example, delivery-time or first-30-days commitments and related refunds or credits) apply only as written in your signed agreement, including any conditions such as timely access, information, approvals and payment from you.
• Seasonal offers. Deadlines such as "book by December 1" and availability depend on our capacity, and we may close or extend them.
• Our discretion. We may decline any engagement for any lawful reason.

6. Diagnosis, strategy sessions and booking

The Business Diagnosis and initial strategy session are free and create no obligation for either of us. A recommendation made by the Site or during a session is a starting point, not a final scope. Calls are booked through Google Calendar, which is subject to Google's terms. Please give us notice if you need to cancel or reschedule. We may reschedule or cancel a session when needed.

7. What you send us

• You're responsible for the information you submit and confirm you have the right to share it.
• You allow us to use what you submit to respond to you, prepare for and hold conversations with you, evaluate and propose work, and operate our business as described in our Privacy Policy.
• No confidentiality yet. Submitting information through the Site, by email or in an initial conversation does not create a confidential, fiduciary or client relationship. Don't share trade secrets or confidential information until we have signed a confidentiality agreement or services agreement. We will still handle personal information as our Privacy Policy describes.
• If you send ideas or feedback about our services, we may use them without obligation to you.

8. Communications

By submitting a form or booking a call, you agree that we may contact you by email or phone about your request and our services. You can opt out of marketing emails at any time. We will send text messages only if you have agreed to receive them; reply STOP to opt out. Message and data rates may apply.

9. Our content and trademarks

The Site and its content, including text, graphics, images, layouts, frameworks, the diagnosis and its questions, and software, are owned by M80 or its licensors and protected by intellectual property laws. "M80," "M80 Consulting," our logos and related names are trademarks of M80 Incorporated, LLC. We give you a limited, personal, non-exclusive, revocable license to view and use the Site for your own business evaluation. All other rights are reserved. Ownership of work we create for clients is set in the client's written agreement.

10. Third-party links and services

The Site links to and uses third-party services, such as Google Calendar, Google Fonts and LinkedIn. We don't control and aren't responsible for their content, availability or practices, and your use of them is subject to their terms and policies.

11. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, M80 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DON'T WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT CONTENT IS COMPLETE OR CURRENT.

12. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, M80 AND ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THEIR POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU. Liability for paid services is governed by your written agreement, not this section.

13. Indemnification

You agree to defend, indemnify and hold harmless M80 and its owners, members, employees, contractors and agents from claims, losses, liabilities and expenses (including reasonable attorneys' fees) arising from your misuse of the Site, your violation of these Terms or the law, or information you submit that you didn't have the right to share.

14. Governing law and disputes

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Any dispute arising from or related to the Site or these Terms will be brought only in the state or federal courts located in Davidson County, Tennessee, and you and M80 consent to their jurisdiction. Before filing a claim, each party agrees to try in good faith to resolve the dispute informally for at least 30 days after written notice. Any claim related to the Site must be brought within one year after it arises, to the extent the law allows.

15. General terms

These Terms and our Privacy Policy are the entire agreement between you and M80 about the Site; a signed services agreement governs any engagement. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a reorganization or sale of our business. We may update these Terms by posting a new version here with a new effective date; continuing to use the Site after that means you accept the changes. Sections that by their nature should survive (including 5, 7, 9 and 11 through 15) survive any termination.

16. Contact us

M80 Consulting, a division of M80 Incorporated, LLC
Email: info@m80consulting.com